> ## Documentation Index
> Fetch the complete documentation index at: https://docs.modulate.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Detection packages

> Ready-made Velma Triage configurations that group behaviors into clear, use-case buckets you can explore and download.

Detection packages are ready-made Velma Triage configurations that group related behaviors into clear, use-case buckets. Each package bundles the conversation types, participant roles, and behaviors for a common goal — so you can point at the bucket that matches your use case, see exactly what it detects, and drop the config straight into your own scripts.

Every package is a complete `BatchConfig`: explore it below, then download or copy the JSON to use it as the `config` payload in a Velma Triage request.

<CardGroup cols={2}>
  <Card title="Fraud Detection and Prevention" icon="shield-halved" href="/velma/detection-packages/fraud-detection-and-prevention">
    Catch social engineering, account-takeover attempts, and impersonation in customer conversations.
  </Card>

  <Card title="Agentic AI Guardrails" icon="robot" href="/velma/detection-packages/agentic-ai-guardrails">
    Keep AI voice agents on-policy: catch off-script, unsafe, or out-of-scope behavior.
  </Card>

  <Card title="Trust and Safety" icon="shield-check" href="/velma/detection-packages/trust-and-safety">
    Flag harassment, hate, and safety violations in live social and voice-chat audio.
  </Card>

  <Card title="Customer Retention" icon="heart" href="/velma/detection-packages/customer-retention">
    Surface churn signals, dissatisfaction, and save opportunities on every call.
  </Card>

  <Card title="Human Agent Welfare" icon="hand-holding-heart" href="/velma/detection-packages/human-agent-welfare">
    Protect agents by detecting abuse, distress, and burnout indicators.
  </Card>

  <Card title="Compliance and Risk Monitoring" icon="scale-balanced" href="/velma/detection-packages/compliance-and-risk-monitoring">
    Catch disclosure gaps, compliance breaches, and risk events across regulated calls.
  </Card>
</CardGroup>